I'm trying to help my mother set up something on her computer via phone and it's not going very well.

Is there not some way I can remotely link up to her computer and control her desktop from mine?

I swear that I called my internet company one time and they pointed me to a site so that they could remotely control my desktop but for the life of me I can't remember which site it was...

5/7/2010 8:08:38 AM

dat 190% logmein.com

5/7/2010 8:10:22 AM

what OS is she using? windows remote assistance works pretty well..when it works.

[Edited on May 7, 2010 at 8:14 AM. Reason : and yea, i highly doubt the service they were using was free btw]

5/7/2010 8:14:09 AM

she's using windows xp

what about TeamViewer? Anyone used that?

5/7/2010 8:15:37 AM

mstsc.exe

5/7/2010 8:16:05 AM

logmein.com

no need for anything else

^ they can't see what you're doing with RDP. logmein.com allows you to show them how to do stuff (if they are capable of learning ). plus, RDP usually has router/port forwarding issues

[Edited on May 7, 2010 at 8:18 AM. Reason : logmein ftw]

5/7/2010 8:17:14 AM

yeah logmein.com has probably the easiest way of doing it now that i think about it

5/7/2010 8:19:06 AM

cool. I will try logmein.

Thanks everybody!

5/7/2010 8:20:40 AM

i love me some logmein

5/7/2010 8:58:41 AM

I'll create a GUI interface using visual basic and see if I can track an IP address.

5/7/2010 9:00:06 AM

And I'll see if I can de-rez the firewall and tap into the hardline.

5/7/2010 9:01:35 AM

hack teh gibson!

5/7/2010 9:02:45 AM

http://www.youtube.com/watch?v=hkDD03yeLnU

5/7/2010 9:04:36 AM

has anyone mentioned logmein?

5/7/2010 9:07:00 AM

http://www.realvnc.com/products/free/4.1/winvncviewer.html

works too

5/7/2010 9:10:30 AM

We use Teamviewer at work and it works very well. I don't know how the free version would be though. I'd imagine it would work just fine for the home user.

5/7/2010 9:11:25 AM

We use GoToMyPC at work.

5/7/2010 9:35:09 AM