After a few weeks I followed up again with the lawyer and the paralegal from Whitaker & Hamer responds thusly:

"Good day,

There are no next steps. We were hired to write and send a demand letter and send you any response we may receive. We sent you that response on July 21, 2025. There are no next steps for your matter and we consider you matter complete.

Thank you and have a great day!"


My response:

"I don't consider the matter complete, but thank you for clarifying.

The circumstances seem to require that I hire legal counsel to send a second demand letter (at an additional cost). I'm willing to continue paying for legal services until the issue is resolved, but if you all consider the matter complete, I will pursue this further with another law firm.

Thank you and have a great day. "

8/11/2025 10:24:21 AM

Their response seems rather odd. Can't quite describe it. It's a combination of "leave us alone", along with "you got your monies worth". To offer absolutely 0 suggestions. Clearly you didn't think it was done. Perhaps a letter is as far as they can go with it under the terms of that benefit from your job. But still seems odd to not offer additional solutions, even if those options cost additional $

So where we(TWW) at with this now? Like steps a, b, c to make you 100% satisfied?

8/11/2025 6:08:46 PM