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 Message Boards » » Answering the phone at work Page [1] 2, Next  
roddy
All American
25834 Posts
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Do you have a long ass intro...like "Good morning, thank you for calling BB&T, my name is Tom Jones, senior loan specialist, how can I help you today?" They are so chirpy when they say it also...

Some of my coworkers have the longest intros (sit in cubicals so it is easy to hear).

12/23/2009 10:24:38 PM

CassTheSass
cupid
35382 Posts
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cubicles.

lolz

12/23/2009 10:25:18 PM

LunaK
LOSER :(
23634 Posts
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"this is (my name)"

that's it

12/23/2009 10:25:19 PM

ScHpEnXeL
Suspended
32613 Posts
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depends on who it is

although the longest thing i say is my name more or less

12/23/2009 10:25:20 PM

dweedle
All American
77387 Posts
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corporate accounts payable nina speaking

JUST a moooment

12/23/2009 10:25:47 PM

arcgreek
All American
26690 Posts
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nope

"business name, this is arcgreek"

12/23/2009 10:25:50 PM

jessiejepp
All American
2732 Posts
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"ISE Helpdesk, this is Jessie."

12/23/2009 10:27:10 PM

NeuseRvrRat
hello Mr. NSA!
35386 Posts
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deemarie has something like that. it's required for them. i interrupt her when i call her.

her voicemail if fucking ridiculous. she has to make a new one every morning that has the date.

[Edited on December 23, 2009 at 10:29 PM. Reason : i do what lunak does]

12/23/2009 10:28:33 PM

CassTheSass
cupid
35382 Posts
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grrrr i hate helpdesk.

12/23/2009 10:29:59 PM

Walter
All American
8034 Posts
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I answer with something along the lines of "yo what it do??"

12/23/2009 10:34:11 PM

theDuke866
All American
52989 Posts
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Q-2 EW, Captain Duke

[Edited on December 23, 2009 at 10:35 PM. Reason : ]

12/23/2009 10:35:31 PM

NCSUWolfy
All American
12966 Posts
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"caterpillar, this is holly" thats my greeting when im answering a number not programmed in my phone from an area code in the houston, peoria, NC or louisiana area

short and to the point

12/23/2009 10:35:50 PM

kdawg(c)
Suspended
10008 Posts
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"TASK FORCE ONE THREE FOUR, LIEUTENANT ____________."



[Edited on December 23, 2009 at 10:37 PM. Reason : .]

12/23/2009 10:36:43 PM

TreeTwista10
Les Dewdisdog
149303 Posts
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*ring*

"lol, sup"

12/23/2009 10:37:12 PM

swoakley
All American
1725 Posts
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Usually its:

"Thank you for choosing *company name* on *store location.* This is Steve speaking, how can I help you?"

But we can say anything as long as it has the company name, our name, and is polite.

12/23/2009 10:47:08 PM

Chop
All American
6271 Posts
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if i don't recognize the number its "engineering, this is Chop

if their name comes up on the phone its either "yes sir", "yeah", or "hey [caller's name], what's up?" depending on how professional i need to be to the person calling.

12/23/2009 11:43:10 PM

Paul1984
All American
2855 Posts
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90% of the calls I get at work are solicitors anyway, and the rest are coworkers on my level, so I'm getting less and less formal.

12/23/2009 11:45:38 PM

KaYaK
Suspended
919 Posts
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I want my $50, I wasnt greeted with a hello.

12/23/2009 11:45:57 PM

Stein
All American
19842 Posts
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"Hello"

You dial my number to get me; you should already know who I am.

Actually, I probably give some pretty formal greeting out of reflex and don't consciously think about it.

[Edited on December 24, 2009 at 12:02 AM. Reason : .]

12/24/2009 12:01:17 AM

Mr. Joshua
Swimfanfan
43948 Posts
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Years ago I had "Thank you for calling GNC, your multivitamin headquarters. This is Mr. Joshua, how can I help you?"

12/24/2009 12:47:05 AM

khcadwal
All American
35165 Posts
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at my retail store "thank you for calling moxie kids"

when i worked at nationwide "thank you for calling nationwide this is katherine how can i help you"

or if the call was transferred to me just "this is katherine how i can i help you"

12/24/2009 12:52:23 AM

zorthage
1+1=5
17149 Posts
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"Company Name, this is Matt."

12/24/2009 12:54:56 AM

HaLo
All American
14440 Posts
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if its an outside line: company name, this is Ryan

if its an inside line: this is Ryan

12/24/2009 12:57:06 AM

bmel
l3md
11149 Posts
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"Happy Holidays. Thank you for calling The Cheesecake Factory of Raleigh. This is Brandi. How may I help you?"

12/24/2009 12:58:49 AM

ambrosia1231
eeeeeeeeeevil
76471 Posts
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all three lines, just to play it safe (one is basically a personal incoming, because it's for us to use for outgoing to we don't tie up the publicized number and its secondary): "[name]; this is Christine. How can I help you?"

It takes forever for the Caller ID to load

For volunteering, it's fucking long as shit. [###] of North Carolina, [### Branch Name]. This is [name]. How can I help you?". They're quite anal about it.

And I've just gotten to where I answer my cell with "This is Christine" whenever it's not a number I know.

12/24/2009 1:02:02 AM

khcadwal
All American
35165 Posts
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i never really thought about it until right this second but christine is a really pretty name!!

(random)

12/24/2009 1:02:54 AM

BIGcementpon
Status Name
11323 Posts
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When I was in Elementary School, we had a really old principal who would sometimes answer the phone when the secretary was out. His greeting: "schoolhouse"

12/24/2009 1:03:20 AM

OopsPowSrprs
All American
8383 Posts
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I just say my name

12/24/2009 1:03:27 AM

ambrosia1231
eeeeeeeeeevil
76471 Posts
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Thanks.

[Edited on December 24, 2009 at 1:03 AM. Reason : ^^^]

12/24/2009 1:03:38 AM

Nitrocloud
Arranging the blocks
3072 Posts
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"TOTA 24-Hour desk, this is _________, how can I help you?"

12/24/2009 1:04:39 AM

LimpyNuts
All American
16860 Posts
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"[last name]"

12/24/2009 1:16:44 AM

khcadwal
All American
35165 Posts
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are you a detective?

12/24/2009 1:18:43 AM

Fareako
Shitter Pilot
10238 Posts
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When I was at US Airways I said, "Engineering, Mills"

12/24/2009 1:19:04 AM

LimpyNuts
All American
16860 Posts
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close to it

12/24/2009 1:19:21 AM

khcadwal
All American
35165 Posts
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i could never answer the phone with my last name. it would confuse people.

12/24/2009 1:20:16 AM

twoozles
All American
20735 Posts
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when i worked retail in college it was always something fru fru like "we're having a great day at build a bear workshop in crabtree! this is megan. how may i help you?"
i always had fun making up some lame shit

12/24/2009 1:20:16 AM

Jaybee1200
Suspended
56200 Posts
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receptionist screens that shit and asks me if I want to talk to them, I usually send them to voice mail unless its a really good client

12/24/2009 1:35:15 AM

twoozles
All American
20735 Posts
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when i was a receptionist i would hate it when someone would call back because whoever they were trying to reach was not available or would push them through to voicemail. i would just keep sending them to the same person's voicemail until they started screaming at me. then i'd send them to my boss's voicemail.

12/24/2009 1:39:34 AM

Jaybee1200
Suspended
56200 Posts
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unless its some networking or discussion type conversation I hate people that call, email that shit: written record, time stamp, easy to forward to others, easy to file etc. If I talk to a client on the phone I still sometimes send them an email immediately afterwards to get them to agree to my notes in "writing"

12/24/2009 1:41:23 AM

TenaciousC
All American
6307 Posts
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"Good morning/afternoon, (business name)"

12/24/2009 2:36:51 AM

wolfpack2105
All American
12428 Posts
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2 words....

12/24/2009 2:37:50 AM

dustm
All American
14297 Posts
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Quote :
""Good morning/afternoon, (business name)""

12/24/2009 3:08:40 AM

wolfpackgrrr
All American
39759 Posts
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At my old office job I had to say: "It's a wonderful day at ______________, this is wolfpackgrrr, how may I help you?"

It got old after the first day.

12/24/2009 3:22:20 AM

Rat Soup
All American
7669 Posts
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"SPEAK"

12/24/2009 3:31:37 AM

jackleg
All American
170962 Posts
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for external lines, "this is travis"

internal lines, "HOLA"

12/24/2009 7:35:43 AM

GGMon
All American
6462 Posts
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Stop calling me at work, MOM

12/24/2009 7:46:35 AM

jackleg
All American
170962 Posts
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lol

12/24/2009 7:46:54 AM

Senez
All American
8112 Posts
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"Air Quality, this is Chris"

12/24/2009 7:48:46 AM

se7entythree
YOSHIYOSHI
17380 Posts
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"this is megan"

12/24/2009 8:07:59 AM

ALkatraz
All American
11299 Posts
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*Clears throat* "Tai and Associates, Allan speaking"

When I get a phone call from a client or contractor: "This is Allan"

12/24/2009 8:30:40 AM

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